FAQ

What is in the shop?

We’re beginning with handmade wooden boxes and adding pieces as they are ready. Visit Shop boxes for current availability.

Is each box the same?

Wood varies naturally in grain, color, and markings. Reclaimed wormy chestnut has its own distinctive character. Read the individual listing for materials, dimensions, and the details of that piece.

Are the images photographs?

Images identified as design visualizations illustrate a design rather than a specific finished piece. Ask us if you would like to confirm details before ordering.

Can I request a custom box?

Send a note with the intended use, approximate size, budget, and any important date. We’ll discuss what may be possible. An inquiry does not place an order or reserve a production date.

How much does custom work cost?

Pricing depends on the agreed design, materials, and project details. The design, price, payment arrangements, timing, and delivery details must be agreed before an order proceeds.

When will my box be ready?

Check the individual listing for availability and dispatch information. Timing for custom work is confirmed before an order is accepted.

What about shipping and returns?

See Shipping & returns, and contact the woodshop with any questions about your destination or a particular piece.

How can I hear about new work?

Join News from the woodshop below for new pieces and workshop updates. You can unsubscribe at any time.